Terms of service
TERMS OF SERVICE
Last updated: September 2026
Welcome to Gorilla Grind.
These Terms of Service govern your use of the Gorilla Grind online store and your purchase of products from our website.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. ABOUT GORILLA GRIND
Gorilla Grind is an online store selling apparel and related products.
Our products are made and fulfilled through third-party production and fulfillment partners. Products may be produced and shipped from different locations depending on the product, destination, and fulfillment availability.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, sizing information, colours, prices, and other information on our website are accurate.
However, colours may appear differently depending on your device or screen settings, and minor differences may occur between product images and the final product.
We reserve the right to correct errors, update product information, and change product availability or pricing when necessary.
3. ORDERS
When you place an order, you are making an offer to purchase the selected products.
After your order is placed, you will receive an order confirmation by email.
An order is accepted when we confirm that the order has been accepted for fulfillment.
We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including suspected fraud, payment problems, pricing errors, product availability issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.
4. PRICES AND PAYMENT
All prices displayed on our website are shown in the currency applicable to your selected market.
Shipping charges and any applicable taxes or duties will be displayed during checkout where applicable.
Payments are processed securely through the payment methods available at checkout.
We do not have access to your complete payment card details.
5. SHIPPING AND DELIVERY
Orders are produced and fulfilled through our third-party fulfillment partners.
Estimated delivery times are provided during the purchasing process and may vary depending on the destination, product, production time, carrier, customs processing, and other circumstances outside our reasonable control.
Delivery estimates are not guaranteed unless expressly stated otherwise.
If an order is delayed, lost, or damaged during delivery, please contact us as soon as possible so that we can investigate the matter and provide an appropriate solution in accordance with applicable law.
For orders shipped internationally, customs duties, import taxes, or other charges may apply depending on the destination country. Where applicable, these charges may be the responsibility of the customer.
6. RIGHT OF WITHDRAWAL
If you are a consumer located in the European Union or another jurisdiction where a statutory right of withdrawal applies, you may have the legal right to withdraw from your purchase within 14 days after receiving the goods, without giving a reason, subject to applicable legal exceptions.
Details about how to exercise your right of withdrawal, return products, and receive a refund are provided in our Return and Refund Policy.
Nothing in these Terms of Service limits any mandatory consumer rights that apply to you under applicable law.
7. RETURNS, REFUNDS AND DEFECTIVE PRODUCTS
Our Return and Refund Policy explains the procedures and conditions for returns and refunds.
If a product is defective, damaged, incorrect, or does not conform to the contract, please contact us with your order details and relevant information or photographs where appropriate.
Your statutory consumer rights are not affected by our Return and Refund Policy or these Terms of Service.
8. LEGAL GUARANTEE
For consumers in the European Union, products must comply with applicable statutory consumer protection and conformity requirements.
Where applicable, consumers benefit from the mandatory legal guarantee provided by applicable law.
Nothing in these Terms of Service excludes or limits mandatory legal rights that cannot lawfully be excluded or limited.
9. INTELLECTUAL PROPERTY
All content on the Gorilla Grind website, including logos, graphics, designs, photographs, product images, text, and other materials, is owned by or licensed to Gorilla Grind unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
10. WEBSITE USE
You agree to use our website only for lawful purposes.
You must not use the website in a way that could damage, disable, overburden, or interfere with the operation or security of the website.
You must not attempt to gain unauthorized access to our systems, accounts, or data.
11. THIRD-PARTY SERVICES
We use third-party providers to operate parts of our business, including payment processing, website hosting, production, fulfillment, and delivery.
These third-party services may have their own terms and policies.
We remain responsible to customers for our obligations as a seller under applicable law.
12. LIMITATION OF LIABILITY
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by law, Gorilla Grind will not be responsible for indirect or consequential losses that are not reasonably foreseeable at the time the contract was entered into.
Nothing in these Terms affects your mandatory consumer rights.
13. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The updated version will be posted on our website with the date of the latest update.
Changes will not affect rights that you have already acquired under applicable law.
14. GOVERNING LAW AND CONSUMER RIGHTS
These Terms of Service are governed by the laws applicable to Gorilla Grind, subject to any mandatory consumer protection laws that apply to you.
If you are a consumer in the European Union, nothing in these Terms prevents you from benefiting from mandatory consumer rights in your country of residence.
15. CONTACT
If you have questions about these Terms of Service, an order, a product, shipping, returns, or refunds, please contact Gorilla Grind using the contact information published on our website.
Gorilla Grind
Email: Sorinsorin1234321@gmail.com
Phone: 0757701339
Last updated: September 2026